Uh oh! Looks like your account has been flagged!


Use the provided form below to securely verify your account and increase your spending limits. We just need to verify your name and billing address on your account, in order to do so, we require you to upload an ID or proof of address.

What do I need to do? In order for us to approve your account, we simply need a copy of a government issued ID, such as a driver's license or passport. We recommend a picture using a camera phone. The ID must match the name and billing address supplied with your order. You may reply to this email with your photo attached. (For US residents; for your own security, please do not include your social security number).

Once you have uploaded your verification, we aim to review it within 10 minutes, please allow up to an hour.
Thank you and we appreciate your cooperation and understanding as we strive to help ensure you stay ahead of identity theft and keep your account secure.

Example:

 

I don't have a driving license, what do I do? In some cases we will accept a Passport. If, like a UK passport, it doesn't include the billing address, then we would require a document with a printed address as proof of address. Examples of such documents would be:

* A utility bill
* A bank statement
* A payroll cheque stub issued by an employer
* Life/auto/home insurance bill

Note: any proof of address document must be dated within the last 90 days.

This is used to validate your order as authentic and confirm your purchase as genuine, please note that your details are only used for verification purposes and shall not be passed to any third parties as illustrated in our Privacy Policy 



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